HypertroFit Shop

Shipping & returns

Our merchandise is made to order by Printful. That keeps the shop lean, but it also makes the policy different from mass-produced retail.

Production and shipping

Production starts quickly after payment, so cancellation cannot be guaranteed. Available shipping services and charges are calculated live for your US address at checkout. Delivery estimates are estimates, not guarantees, and an order may arrive in separate shipments.

Change-of-mind, size, and color returns

Because each item is made specifically for the order, we do not accept returns or exchanges for buyer’s remorse, an incorrectly selected size, or an incorrectly selected color. Please review the product description and selected option before ordering.

Damaged, defective, or misprinted items

Email kyle@hypertrofit.com within 30 days after delivery. Include the order email, a description of the problem, and clear photos. We will review the claim and arrange an appropriate replacement or refund when covered.

Lost orders

Report a shipment that appears lost within 30 days after the estimated delivery date. Confirm that the shipping address entered at checkout was correct and check with household members and the carrier before contacting us.

Fulfillment failures

If a paid order cannot reach a fulfillable Printful state within 24 hours, HypertroFit automatically attempts to cancel any eligible Printful order and issues a full Stripe refund. Bank processing time may affect when the credit appears.